Hot Summer starts to make up for cold Winter for Construction

The Construction Products Association’s State of Trade Survey for 2018 Q2 shows that the £56 billion UK construction products manufacturing industry began its catch-up of activity lost to adverse weather conditions during the first three months of the year.

Construction product sales act as an early indicator of wider activity in the supply chain and these results signpost to a rise in total construction output levels over the next 12 months.

Heavyside manufacturers reported an increase in activity, with sales in Q2 rising for 40% of firms, following two previous quarters of falling sales. For light side manufacturers,  29% of firms on balance reported a decrease, which was the weakest performance since 2012 Q3. This reflects the lagged impact of the industry’s decline in Q1, as light side products such as insulation, boilers, glass and lighting tend to be used at the end of the building process. 

Manufacturers anticipate a return to growth in the coming quarters, with 43% of heavy side firms and 27% of those on the light side expecting an increase in sales over the next 12 months. Input cost inflation continues to persist, however, particularly for the energy-intensive heavy side, which is experiencing the pass-through of rising global commodity prices on fuel and energy costs.

Rebecca Larkin, CPA Senior Economist said: “These results fit the profile of construction catch-up from a weather-affected Q1. As we’ve moved from a freezing Spring to a hot Summer, groundworks and work on external structures has been able to resume, and this has been reflected in increased sales for heavy side manufacturers. The disruption in Q1 is likely to have delayed interiors and finishing works starting on site which is evident in the decline in light side sales during Q2.

“Manufacturers’ product sales, capacity utilisation and new hiring are all still expected to increase over the next year, but price pressure is coming from all directions across fuel, energy, raw materials and labour, which is likely to be felt throughout the construction supply chain.”

Key survey findings include:

• A balance of 40% of heavy side firms reported that construction product sales rose in the second quarter of 2018 compared with the first quarter. 29% of light side firms, on balance, reported a fall in sales in Q2.
• On an annual basis, sales increased for 20% of heavy side firms and 12% of firms on the light side, on balance
• On balance, 43% of heavy side manufacturers anticipated a rise in sales in the next year, increasing from a balance of 37% in the previous quarter
• On the light side, 27% of firms expected an increase in product sales in the next year, compared to a balance of 16% in 2018 Q1
• 27% of heavy side firms increased headcount in the past year, the lowest balance in nearly five years
• Annual cost increases were reported by 73% of manufacturers on the heavy side and 50% on the light side
• Raw materials costs rose according to 87% of heavy side manufacturers and 88% of those on the light side.

Image: Via Shutterstock

Finding the support you need to change Career: Healthcare to KBB Sales

Change can be forced upon us, or it can be something that we crave. Either way, making it happen can be a daunting prospect, especially when it involves our career.

Whether through circumstance or choice, our professional lives often need a complete change of direction. However, moving from one career to a different profession can often make us feel lost, unsupported and unsure of what the right choice is, let alone how we are going to get there.

In the latest of our series of interviews with Sales professionals from the building and interiors products sector, we focus on people who have not only come from a different sector but from a totally different profession and the challenges they faced.

The key message to recruiters is to have an open mind when appointing Salespeople and to not just look at alleged ‘relevant’ experience. This will open up a whole new Candidate pool to select from and can bring great rewards for all concerned.

From a Care job in the healthcare industry to KBB Sales

Miquela McDonald worked for Mencap in the healthcare sector for five years as a Senior Support Worker. Although she enjoyed her job, she needed something more challenging and with significant career development opportunities.



She decided that she wanted to get into Sales. This desire was based on her instinct that as she enjoyed communicating with people, a career in Sales would be a good natural fit. The process of making this transition was not simple, however.

Nobody is interested in me!

To start the process, Miquela sensibly revised her CV to focus on those skills she felt were transferrable into Sales. She then sent her CV to a number of recruitment agencies, registered on some of the leading job boards, and started to target companies and vacancies which interested her. However, she found it hard even to get a response, let alone an interview with anyone.

This was a frustrating experience, as she knew she had the right credentials to succeed in Sales as she explains:

“I quickly realised that despite having transferrable skills such as, leading a team, problem-solving, being able to make quick decisions, and dealing and communicating effectively with a wide range of people, potential employers just saw ‘Healthcare Senior Support Worker’ and dismissed me as a viable option.”

It is worth remembering, the old adage, ‘people buy from people’, and if you can build trust through clear communication and understand a customer’s problem and how you can solve it, then you can succeed in building long-term relationships in Sales and produce profitable outcomes. Product knowledge and contacts can be acquired.

The person’s qualities and matching them to a company’s culture are key areas to focus on, and often with a fresher, more dynamic and objective approach, the results can take a company’s Sales strategy into new territory.

Everybody loses

Miquela’s job-seeking experience demonstrates that we are all very busy in our working lives, so when it comes to tasks such as recruitment, we want the quick fix. We don’t think we have the time to really invest in someone or open our eyes to the bigger potentially more rewarding picture. This applies to all sides of the process, including recruitment agencies.

With this ‘too busy’ mindset, everyone can suffer. The fact is, there is a shortage of excellent Candidates in many sectors, and as recruiters, we need to be more creative in finding them - thinking differently than others is what keeps people ahead of the game.

For the Candidate, they need someone willing to really invest in helping them to be considered for a role, and a potential Employer should be open to taking a different approach regarding Candidate selection.

As well as bringing something fresh to the Sales approach, it increases the chances of bringing someone to the business who is more interested in career-development at the same employer, building long-term relationships with customers, less likely to move every couple of years, and will ultimately reduce recruitment costs and increase customer satisfaction and loyalty.

We all understand the benefits of employing someone with solid Sales and relevant industry experience, and this should never be ignored and is likely to still be the dominant criteria, but we need to be open-minded that there are other potentially exciting options.

Investing in people and looking beyond the CV is key

At Pinnacle Consulting, we agreed, after a recommendation, that we would meet with Miquela. It reminded us that we must see the person behind the CV and understand their story, experience, personality and transferrable skills. This will ensure we have a wide-ranging pool of quality Candidates to match with Employers’ requirements - both in cultural fit and the skills needed for the job.

After understanding what she had to offer, we identified a company and a role where we thought Miquela would be a perfect fit, and persuaded the company - CDA Appliances (in the KBB sector) - to invite Miquela to interview as a ‘wild-card’ option.

Miquela impressed, and after a second interview in which she had to prepare and give a presentation, she was offered the job!



The proof of the pudding is in the eating though. Miquela commented:

“During the first month or so, the only aspects of the job which were a little unfamiliar to me were the amount of driving, having to learn about the products quickly, reporting, and getting used to their CRM database system.

"Other than that, and with the support of my colleagues, my confidence quickly grew. I made sure if I needed help, I asked for it, this is vital in any job, as otherwise it is assumed you know. Asking questions is usually very positive in Sales as it increases understanding.”

It was reassuring to hear that her colleagues were supportive and didn’t react negatively to an ‘outsider’ coming into the business. This proves that the cultural-fit decision was correct.

“I am enjoying my role, which includes training, managing business relationships with merchants and retailers, introducing new product ranges and promotions, merchandising, and dealing with day-to-day queries and issues. The role requires a high level of self-motivation and a need always to be friendly, helpful and available to chat or meet with my customers. But this wasn’t new to me, as I needed to be like this at Mencap too. In fact, looking at it now, with the benefit of hindsight, there are many parallels between the two experiences.

“My computer skills have developed to be more Sales relevant, and I feel confident and comfortable in my role and excited about the challenges ahead of me.”

Will companies start to adopt a more flexible recruitment policy?

A year or so into the role, she is excelling in the job, and CDA is delighted with her progress. We asked Miquela if she thought her appointment had changed CDA’s approach to recruitment.

“CDA was open-minded enough in the first place to see me, and then take a chance, so clearly they had a very positive approach to finding the right person for the job. However, I think my appointment has certainly made them more willing to look beyond the standard Candidates when recruiting, and this has been proven by that fact they have appointed two more people from different sectors and job roles, including another one from the healthcare industry!’

However, she also identified if it hadn’t have been for the assistance, support and investment given by Pinnacle Consulting, then she might never have got the chance to start her Sales career.

“I am grateful for all the help James and the team gave me at Pinnacle. Their belief in supporting my cause shows the importance of getting to know someone and not having pre-determined opinions. The same applies to my employer at CDA. I wish more companies were willing to help, train, and show investment in people looking to change careers and not have prejudiced views.”

Keep an open mind to recruitment

The lesson we can learn is that to make a change, you need belief, support, and the willingness to open your mind to avenues previously blocked.

So if you are looking to recruit, why not see a wildcard as well. You have nothing to lose, and the person from a different job function could add real value to your business, regardless if they are from the same industry sector or not.

If you’d like to discuss your recruitment requirements or are looking for a career change, please do not hesitate to contact us on 01480 405225 or at recruit@pinnacleconsulting.co.uk

Thank you to Miquela McDonald for agreeing to chat with us about her experiences.

Thank you also to CDA Appliances for their willingness to have an open mind to their recruitment. For more on CDA, please take a look at their website. www.cda.eu

Inclusive KBB Market grows by 4%

The inclusive KBB market grew by 4% in 2017 compared with the previous year, according to AMA Research. Showering facilities, which includes easy-access enclosures and wet rooms, are the largest in this sector.

Multi-generational households have increased by 42% over the past decade, as affordable housing for the elderly has declined, meaning houses suitable for 4G living have become a large market for retailers and manufacturers.

AMA Research has attributed a ‘significant proportion’ of the inclusive KBB market to direct sales from specialist manufacturers to end-users.

After the decline of the construction industry in 2012, the inclusive KBB market has started to recover and has seen accelerated sales in 2014-2015 and continued its growth in 2016.

Hayley Thornley, market research manager at AMA Research said: “With an increasing number of elderly and disabled people in the UK, and the continued trend towards multigenerational households, the growing demand for inclusive bathroom and kitchen products looks set to continue. By 2022, the market value is forecast to have increased by 16% compared with the market size in 2017.”

The market for people with disabilities has increased as well. Inclusive kitchens that have been developed for wheelchair access tend to be custom-built solutions to specific requirements, which can include specialist products, such as rise-and-fall units, lever-operated or remote sensor taps to shallow depth sinks.

Samantha Ashwood, senior product group manager at Häfele, said: “The report substantiates our own experience in the inclusivity market where we have seen almost 32% year-on-year growth. The point about inclusive solutions becoming more aesthetically pleasing is certainly worth highlighting. Designers are rising to the challenge of coupling beautiful looks and finishes with robust, everyday practicality.

“We have some major customers taking our Ropox range of height-adjustable wall cupboards and worktop systems and there is a real focus on making spaces adaptable and usable for all.”

AMA Research shows that there is a growing demand for consumers to future-proof their houses as a way to add value to a property.

Ash Chilver, sales director at HiB, said: “The average bathroom has a long life cycle, so when homeowners invest in their space, they often look for options that will create a timeless elegance that won’t become dated after a couple of years. This has resulted in a growing trend for traditionally designed products with a contemporary flair.

“British homes are also getting smaller. The onus is therefore on homeowners to be smarter about their bathroom design. In view of this, products which can enhance the style of the bathroom whilst also providing a space-saving solution have become must-haves, making all the difference for homeowners.”

Image from Shutterstock

Job in Focus July 2018: National Sales Manager for Heavyside Building Products - £65k OTE

Our latest Job in Focus for July is managing a team of 10 (internal/external sales) to develop sales strategy for ambitious growth selling heavyside building products. You would be targeting merchants and contractors. OTE is £65k.

Our Construction & Building Industry Job in Focus feature takes a detailed look at some of the fantastic sales & marketing construction and building materials job vacancies currently on our books. 

Job in Focus is also promoted on our website. www.pinnacleconsulting.co.uk 

JOB IN FOCUS FULL DETAIL



Job Title: National Sales Manager
Job Ref: J10697
Product: Heavyside
Location: National
Salary: £50k



Distributor of heavyside building products. National Sales Manager role with a team of 5. 

Package: Up to £50K with realistic £15k bonus. Company Car, Fuel card, Mobile, Laptop and Pension. 

Employer: Ambitious and rapidly growing distributor within the sector. Fantastic business with a vibrant and innovative culture. 

Job Description: Fantastic opportunity created through the continued success of the business. Managing the internal and external sales force implementing and developing a sales strategy to match the ambitious growth opportunities of the business. You will have direct responsibility for the 5 area sales managers as well as 5 further in the sales office targeting merchants and contractors across the UK. 

Area: National role and will require national travel. The ideal candidate will be based in the North West but this is not essential. 

Person: We are seeking proven field sales managers with experience of running a decent sized team within the heavyside market. Looking for candidates who have experience running teams selling to merchants or contractors. 


For further information or to discuss your career options contact Luke Rootham on 01480 405225 or apply online.

ONS figures show that Construction growth is at its fastest monthly rate for 2 years

More good news for the UK's Construction sector as ONS figures published last week show that construction output increased 2.9% month-on-month in May.

This was the fastest monthly growth rate in two years, reflecting an uptake in activity following adverse weather conditions during the first quarter. Compared to a year earlier, output rose 1.6% but contracted by 1.7% on a rolling three-month basis. This fall captures the £247 million drop in construction work in March during the Beast from the East, however.

Rebecca Larkin, Senior Economist at the Construction Products Association, commented: “The construction industry appears to have caught up with some of the work lost in February and March due to the freezing ground conditions and snow disruption. Month-on-month gains were evident across all sectors but were strongest in private housing repairs, maintenance and improvement (RM&I), the third largest construction sector, due to warmer weather and longer days.    

Take a look at the latest Construction Sales Jobs

“Private housing new build was 8.4% higher than a year earlier, which points to strength in activity beyond basic catch-up as the industry enters the busier Spring and Summer selling season. However, for the year to date, overall construction output remains 0.3% lower than a year earlier, with particular weakness in public non-housing (mainly education and health) and commercial, where a significant fall in new orders signals smaller pipelines of work.”  

Construction Products Association Responds to Construction Sector Deal

The department for Business, Enterprise and Industrial Strategy announced today a new joint government-industry Sector Deal worth £420 million to transform construction through innovative technologies to increase productivity and build new homes quicker with less disruption.

The government is bringing together the construction, manufacturing, energy and digital sectors to deliver innovative approaches that improve productivity in construction and accelerate a shift to building safer, healthier and more affordable places to live and learn that use less energy.

Included within the announcement was a reference to the Construction Products Association’s work that will allow accurate, repeatable, machine-readable product information to be used across the sector. These include work around digital object identifiers and LEXiCON.

View the Construction Sector Deal here.

Responding to the announcement Peter Caplehorn, Construction Products Association Deputy Chief Executive and Policy Director, said: “These are ambitious plans that will improve and modernise the construction sector, whilst providing much-needed reassurance to the supply chain as Brexit-related uncertainty continues to weigh on activity. We welcome government’s recognition of construction as one of the UK’s most important sectors, and construction product manufacturers are at the very heart of its success - with 80% of all products used in the UK being made in the UK, we support nearly every construction project.

“Our sector has already demonstrated where we can spark the ‘bytes and mortar revolution’ through off-site manufacturing and advanced manufacturing technologies that deliver high-quality buildings more quickly and efficiently, boost productivity and make a more interesting offer to our workforce.

“We were also pleased to see the Construction Products Association’s work around LEXiCON and product data referenced in the Sector Deal, as we believe this will be key to ensuring that homes and buildings perform as intended and are safe for those who use them.

“It is promising to see government commit to a long-term vision. Now government and industry must work together to deliver real results on the ground.”

Photo from Shutterstock

UK construction output growth reaches seven-month high in June

June data revealed a solid expansion of overall construction activity, underpinned by greater residential work and a faster upturn in commercial building. There were also positive signs regarding the near-term outlook for growth, as signalled by the strongest rise in new orders since May 2017 and the largest upturn in input buying for two-and-a-half years. Improved demand for construction materials resulted in longer lead times from suppliers and the most marked increase in input prices since September 2017.

• House building remains best performing area of activity
• New orders rise at fastest pace since May 2017
• Input cost inflation accelerates in June

The seasonally adjusted IHS Markit/CIPS UK Construction Purchasing Managers’ Index® (PMI®) posted 53.1 in June, up from 52.5 in May and above the 50.0 no-change value for the third month running. The latest reading pointed to the sharpest overall rise in construction output since November 2017.

Residential work remained the best performing area of activity. Commercial building also contributed to the stronger overall rise in construction output, with this category of work expanding at the fastest pace since February. At the other end of the scale, civil engineering activity rose only slightly in June, with the rate of growth easing to a three-month low.

Survey respondents noted that a general improvement in client demand had helped to boost construction workloads in June. Reflecting this, latest data indicated a solid rebound in new order volumes following the decline seen during the previous month. The rate of new business growth was the strongest for just over one year in June.

Higher levels of new work contributed to faster increases in employment numbers and purchasing activity during June. The pace of job creation accelerated to its strongest for one year, while the latest rise in input buying was the steepest since December 2015. Construction companies noted that greater purchasing activity reflected new projects starts and, in some cases, forward purchasing of inputs to mitigate forthcoming price rises from suppliers.

Average cost burdens increased at a sharp and accelerated pace in June. The latest increase in input prices was the steepest for nine months, which construction companies attributed to greater transportation costs and higher prices for metals (especially steel). Meanwhile, vendor lead times lengthened again in June, driven by low stocks and capacity constraints among suppliers.

UK construction companies indicated a rebound in business optimism from May’s seven-month low, although the degree of positive sentiment remained much weaker than the long-run survey average. Survey respondents cited infrastructure work as a key source of growth in the coming 12 months.

Tim Moore, Associate Director at IHS Markit and author of the IHS Markit/CIPS Construction PMI® : “The latest increase in UK construction output marks three months of sustained recovery from the snow-related disruption seen back in March. A solid contribution from house building helped to drive up overall construction activity in June, while a lack of new work to replace completed civil engineering projects continued to hold back growth.

“Of the three main categories of construction work, commercial building was sandwiched in the middle of the performance table during June. Survey respondents suggested that improved opportunities for industrial and distribution work were the main bright spots, which helped to offset some of the slowdown in retail and office development.

“Stretched supply chains and stronger input buying resulted in longer delivery times for construction materials during June. At the same time, higher transportation costs and rising prices for steel-related inputs led to the fastest increase in cost burdens across the construction sector since September 2017.”

Duncan Brock, Group Director at the Chartered Institute of Procurement & Supply, said: “With the fastest rise in new orders since May 2017, it appears the brakes are off for the construction sector. Despite being hampered by economic uncertainty, firms reported an improved pipeline of work as clients committed to projects and hesitancy was swept away.

“Input prices were a challenge with the biggest inflationary rise since September 2017, so the pressure was on to build up stocks of materials rising in price and becoming more scarce. This resulted in a heavy impact on suppliers unable to keep pace as deliveries became laboured and purchasing managers were at their busiest for two and a half years.

“Housing continued on its positive trajectory for the fifth month and commercial activity also improved after a weak start to the second quarter. However, before we bring out the bunting, the sector is not out of the woods yet and there needs to be further sustainable activity to be convincing. A cloud of uncertainty remains, given the sector’s hit and miss performance so far this year and lower than average business confidence in June.”

FMB think that Merchants will reap the benefits of a licensed construction trade

Builders’ merchants have been assured that a proposed scheme to licence the UK construction industry will not have a negative impact on them.

The Federation of Master Builders (FMB) has launched a research report setting out the details of the scheme, which it is calling on the government to implement. It says almost 80% of homeowners and builders want ministers to introduce licensing in a bid to “stamp out rogue traders once and for all”.


And speaking exclusively to Builders’ Merchants News at the House of Lords, FMB chief executive Brian Berry (pictured) said that, while merchants wouldn’t be directly affected by any requirement for tradespeople to be licenced, they would benefit from improved consumer confidence in the industry.

He moved to allay fears that a licensing scheme would restrict merchants’ selling opportunities, and called for them to join in the FMB’s campaign to get one implemented.

He acknowledged concerns that merchants would be penalised if they sold building materials to unlicensed tradespeople – that they would be “charged for criminality” – but said those fears were “absolutely wrong”.

He said: “There wouldn’t be any negative impact on merchants. In fact, I think there would be increased sales of materials – one third of homeowners say they have delayed doing work on their homes because they’ve been worried about taking on a rogue trader but if they have the assurance that they can use a licensed builder, that will give them the confidence to go ahead and have the work done.

“No one is going to restrict your market.”

He said the FMB was talking to various trade bodies, including the Builders Merchants Federation, to get their support for a licensing scheme, and he urged merchants to support the proposal.

“Everyone needs to be involved. I very much hope the BMF will be part of the formal consultation that we want to have.”

The report, Licence to build: A pathway to licensing UK construction sets out the benefits of introducing a licensing scheme for the construction industry and proposes a way to make it work. It was launched at a reception at the House of Lords, attended by MPs and construction industry representatives.

Shadow chancellor John McDonnell MP welcomed the proposal, which he said had cross-party support. He said quality construction work was continually being undercut by “cowboy firms” and that regulation was needed to ensure that rogue builders were not “building the slums of tomorrow”.

And construction minister Richard Harrington added: “I’m excited by the future. I welcome this report. There’s a long way to go in terms of consultation but the process started by this report will help us a lot.”

Image: Shutterstock

Government announces measures to accelerate unsafe cladding removal

The government has announced measures to speed up the process of removing potentially unsafe cladding on private sector high rise residential buildings, after it emerged that the number of tall private buildings thought to be fitted with flammable cladding had risen.

In May, data from the government’s Building Safety Programme showed that 138 private sector residential buildings contained harmful cladding. However, this month’s figures reveal that the number has increased to 297. The cladding status of around 170 private tall buildings is “still to be confirmed”, the Ministry of Housing, Communities and Local Government (MHCLG) said.

This comes after the assessment of more than 6,000 buildings by local authorities following the Grenfell Tower fire in June 2017.

 “Ministers have been clear that building owners are responsible for making buildings safe and local authorities have also started enforcement action in all but a handful of cases to compel them to take action,” MHCLG stated.

Remediation work is underway on 21 of the affected buildings with four complete. The government said it was “determined to accelerate the pace of this work” with its package of measures which include:

• A new task force to oversee a national programme of private sector remediation and ensure plans are in place “for every single building affected”. Chaired by ministers, members will include Local Government Association (LGA), National Fire Chiefs Council (NFCC), industry representatives and local authorities that have experienced the greatest impact
• A new inspection team, comprising experts from environmental health, building control and fire inspection who will provide support to individual councils to make sure building owners act accordingly and accelerate the remediation process
• An industry roundtable set for July, allowing representatives to present their proposals on solutions to remove unsafe cladding from high-rise buildings without transferring costs to leaseholders. Meanwhile, MHCLG said it would continue to explore other routes for protecting leaseholders.

Housing secretary James Brokenshire said: “The safety of residents is my main priority and fire and rescue services are working with building owners to ensure residents are safe now. But I want to see swifter progress in removing unsafe cladding which is why I have announced further action to support councils as they work with owners of high-rise blocks."


Photo: Via Shutterstock 

Job in Focus for July: National Account Manager - selling heavyside products to Saint Gobain

Our new Job in Focus for July is a National Account Manager role selling Heavyside Products to Saint Gobain. You would be negotiating trading agreements & dealing with national/regional directors to secure business. Can you open doors & explore new opportunities? Then please apply...

Our Construction & Building Industry Job in Focus feature takes a detailed look at some of the fantastic sales & marketing construction and building materials job vacancies currently on our books. 

Job in Focus is also promoted on our website. www.pinnacleconsulting.co.uk 

JOB IN FOCUS FULL DETAIL

Job Title: National Accounts Manager
Job Ref: J10481
Product: Heavyside
Location: National
Salary: Negotiable

National Account Manager focusing on Saint Gobain 

PACKAGE: Up to £50,000 basic + 15% Bonus + Excellent Company Benefits including fully expensed premium company car + Private Health + Pension + Excellent secondary benefits. 

EMPLOYER: A long established and leading manufacturer of building products who sell some of the most recognised brands within the industry, They are experiencing tremendous growth and offer excellent opportunities of both personal and career development. 

JOB DESCRIPTION: National Account Manager - Selling our clients full range of heavyside building products, targeting Saint Gobain Account working at a higher level. This role will be negotiating trading agreements, setting up the framework and being in talks with national and regional directors to secure business. This is a well established area for our client, currently performing very well and our client are subsequently seeking a strong account manager with the ability to maintain and develop business. 

LOCATION: Field based role covering the National - Ideally based West Midlands, Leicestershire, Warwickshire, Northamptonshire, Derbyshire, Staffordshire or Nottinghamshire. 

CANDIDATE: Our client really need someone who already talks to and deals with Saint Gobain at a high level, someone who is a strong account manager and can open doors and focus on new avenues. Ideally, you will come from a heavyside product background but the client is open if the successful candidate has the relevant route to market experience. 

For further information or to discuss your career options contact Stuart Entwistle at Stuart@pinnacleconsulting.co.uk or call 01480 405 225 or apply online.